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The True Blue website, accessible at www.clubtrueblue.com (“the website”), is owned and operated by True Blue Developments Pty Ltd ABN: 66111409486 on the World Wide Web. True Blue Developments Pty Ltd will not collect any personal information, nor store or share that information with any third party without your express permission. This does not include, however, information provided about you by other members. What This Privacy Policy Covers This Privacy Policy covers True Blue Developments Pty Ltd’s treatment of personally identifiable information that True Blue Developments Pty Ltd collects for the purposes of your ability to use the website. This policy does not apply to the practices of companies that True Blue Developments Pty Ltd does not own or control, or to people that True Blue Developments Pty Ltd does not employ or manage. The Registration Process The information gathered during the registration process is used to create your own unique identification as a member able to access all material available on the website and enable us to undertake the various administration processes necessary. Australian law restricts certain material from consumption by persons under the age of 18 years. Information that must be provided in any application lodged electronically therefore includes: • The name of the applicant; • A declaration that the applicant is over 18 years of age; and either • Credit card details; or • A digital signature. Information that must be provided in any application lodged in hard copy includes: • The name of the applicant; • A declaration that the applicant is 18 years of age or over; and either • Credit card details; or • Evidence of age, for example, a copy of the applicant’s passport, birth certificate or driver’s licence. Your Unique Identification This identification is provided in the form of a member name and password. It is important that you keep this identification secret to avoid unauthorised use of your account. How True Blue Developments Pty Ltd Use Your Information The information True Blue Developments Pty Ltd collect about you enables us to: • understand your needs • improve our service to you • stay in touch with you • complete the internal administration necessary to register you and maintain our service to you Sharing Information True Blue Developments Pty Ltd will only send personally identifiable information about you to other companies or people when: • True Blue Developments Pty Ltd has your consent to share the information; • True Blue Developments Pty Ltd needs to share your information in order to provide the product or service you have requested; • True Blue Developments Pty Ltd responds to subpoenas, court orders or legal process; or • True Blue Developments Pty Ltd finds that your actions on our website violate the Terms of Use. Deleting Information You can immediately delete any information True Blue Developments Pty Ltd hold about you. But please remember that deletion of key information may affect your status as a registered user. Sale of Information True Blue Developments Pty Ltd will not sell or rent your personally identifiable information to anyone. Legal Disclosure When approached by the appropriate authorities, information about you or your account usage may be disclosed but only when legally required. Security True Blue Developments Pty Ltd take all reasonable precautions to protect information about you from loss, misuse and alteration. Anyone else who have access to your information as a result of their dealings with True Blue Developments Pty Ltd have a duty of care and are not permitted to use it for any other purpose unless you have given your explicit permission in detail that they may do so. Destruction of Confidential Materials Manual destruction of files, records and computer print-outs containing sensitive data are carried out in a secure way by either internally shredding or using a supplier who uses secure disposal methods. Hackers and Viruses Your registration details are very important - please keep your password and member name secret. It is better for other users to register separately than to share your account access information. True Blue Developments Pty Ltd will never write to ask for your login details - be cautious of anyone asking for this information. Automated Collection of Other Information No non-personal information will be collected automatically, such as the computer operating system and the type of browser software you are using, along with the special codes that could be used to see which pages you have visited. Information Provided By Other Members True Blue Developments Pty Ltd retains the right to collect information provided by others regarding you. This information may include testimonials, complaints, or general feedback. Where this information has been collected, True Blue Developments Pty Ltd may inform you of the comments made, however will not identify the member who made the comments. Similarly, if you provide any information regarding another member to True Blue Developments Pty Ltd, and those comments are forwarded to that member or otherwise acted upon, your identity will not be revealed to the member. Information held about you If you would like to know what information True Blue Developments Pty Ltd holds regarding your membership, or if you would like to make an inquiry or complaint in regards to the handling of information held about you, please send an email to admin@clubtrueblue.com. Linked Sites This Privacy Promise does not apply to any third parties over whom True Blue Developments Pty Ltd has no control. Changes To Our Privacy Policy True Blue Developments Pty Ltd reserves the right to change this statement at any time without warning to meet any statutory requirements or changes in the nature of our activities and services. This privacy statement does not form the basis of any contract between any party. However, if True Blue Developments Pty Ltd make any substantial changes True Blue Developments Pty Ltd will notify you by posting a prominent announcement on the website. Protect Your Privacy True Blue Developments Pty Ltd caution you against giving out personally identifiable information (such as credit card numbers, names and addresses, driver license numbers, passwords) to strangers on-line, which may be used for illegal or harmful purposes. Some personal information you provide to True Blue Developments Pty Ltd may be stored outside of the country in which you reside. Comments or Complaints Comments or complaints about the content and management of clubtrueblue.com can be made to True Blue Developments Pty Ltd through email admin@clubtrueblue.com Telephone: 0408 794 647 Customer Service Hours Customer Service hours are between 10am to 6pm (AEST), Monday to Friday. |
